Frequently Asked Questions

We accept credit/debit cards, and PayPal for convenience.

Yes, you can upgrade your plan anytime directly from your account panel.

Yes! We provide a 72 Hour money-back guarantee if you're unsatisfied with our service. Check our refund policy!

No, all our plans come with free instant setup.

Invoices are automatically generated for every payment and can be downloaded from your account panel.

Yes! Annual plans come with a discounted price compared to monthly billing.

Prices do not include tax. Tax may be applied depending on your country or region.

Absolutely! You can cancel anytime from your panel; billing will stop immediately after your current period.

Yes, you can enable automatic recurring payments for convenience.

You get full access to our control panel where you can manage your server and files.

Absolutely! We support Forge, Fabric, and popular modpacks from CurseForge.

Our servers are hosted in high-performance data centers worldwide to ensure low latency.

Yes, CPU, RAM, and storage upgrades can be applied instantly through your panel.

Yes, our support team can help migrate your server safely with minimal downtime.

Fully! You have access to configuration files, plugins, mods, and control panel settings.

Our servers have a 99.9% uptime guarantee backed by monitoring and failover systems.

Yes, depending on your plan, you can create multiple game worlds or instances.

Yes, depending on your plan, backups will be made available in the backup manager.

You can reach us via live chat, email, or our ticket system 24/7.

Most tickets are answered within 15–30 minutes, with urgent issues prioritized.

Yes, our support team can help with installation and troubleshooting for most mods and plugins.

Absolutely! We provide tips and assistance for performance, backups, and security.

Yes, check our Help Center for guides, tutorials, and FAQ articles.